Contact Us
24/7 SUPPORT
Send us a Message
Locations
100 Taylor St, San Antonio TX 78205
521R E Jackson St, Harlingen TX 78550
Hours
24 Hours a Day
7 Days a Week
Contact Info
sales@gigabitco.com
support@gigabitco.com
Get Support
Need to Pay a Bill? Have a Billing Question?
Call: 956-216-7575
Contact our Local Customer Support 24/7
support@gigabitco.com
Frequently Asked Questions
Money Back Guarantee
At Gigabit Communication we work hard to provide you with impeccable service. If for any reason you are not satisfied with our Internet, you can remove our Services within the first 30 days and get a full Refund.
Online Customer Portal
As a Customer you will have access to our Online Portal where you can open a Support Ticket, Pay your Bill, view your recent Transactions and setup Auto Pay. We make it easy to keep you connected.
Local Customer Support
With Technicians in multiple cities, we offer Support that won’t let you down. Whether it’s at your Home or Business, our Technicians are trained and ready to help.
Do you have any Data Caps?
We do not put any Data Caps on our services. Send as much data as you would like without the fear of being limited.
Do I share speeds with my neighbors?
No. You will have a Dedicated Connection to your Router onsite. You will not be part of a Coax Network that is shared and balanced between customers.
Do you have Contracts?
We have 12 month Contracts on our Residential Accounts. We do not do Month to Month Services.
Will I be able to have multiple devices running at the same time?
Yes! With our Internet we offer the best in upload speeds. So you cab have multiple devices, work on school and stream Netflix, all at the same time.